Everything about Returns & Exchanges

Your Parcel

Has your parcel arrived damaged or is your order incomplete?

Or are you not 100% happy with the style or does it not meet your expectations? 

No worries! You can return your order, as long as this is done within 14 days of receipt.


Step-by-step plan to RETURN your order easily


  1. Send us an e-mail with your order number in which you state which items you wish to return. 
  2. Let us know the reason why you want to return the item! 
  3. State whether you want a refund or (in case of damage, wrong size, or color) still want to receive the correct item. 
  4. If the item meets the return conditions (unworn, undamaged, no perfume or make-up) see Terms of Use, 
  5. you are welcome to return your order. All costs at your expense. If located in Antwerp, - we offer to pick up your order personally by bike.
  6. When we receive your return parcel in good condition, you will receive a refund right away. 

Do you want to CANCEL your order?

Step-by-step plan

  1. You can of course free of charge cancel your order before shipment.
  2. Send us an email or call us with your cancellation request. Do you want to cancel the full order or only one piece?
  3. Let us know if you want to order another item instead of your original order. Maybe another color or size?

Contact us

See our Terms of Use, please read these for a full understanding of your rights.
Any other interpretation than mentioned in the Terms of Use will be void.